Information about the company’s Privacy Policy and practices effective January 1, 2004

Privacy Commitment

As of January 1, 2004, new federal or provincial privacy laws apply to most organizations in Canada. However, apart from certain administrative requirements, these new laws will not change how we deal with your personal information. Where your personal information was collected prior to January 1, 2004, Arbor Memorial Inc. (the “Company”) and its affiliates (“Affiliates”) will exchange, hold, use and disclose such information only for the purposes for which you could reasonably expect such information to be exchanged, held, used or disclosed or as required or permitted by law.

The Company and Affiliates are committed to ensuring that your personal information (generally any information about you as an identifiable individual) is collected, held, used, disclosed and protected, and that your privacy rights are respected, all in accordance with professional ethics and applicable law. The Company and Affiliates follow the same privacy policies and practices.

The Company’s Policies and Practices

The following explains how the Company will generally comply with its Privacy Commitment. Reference to “you” or “your” includes your personal representative. As with any legal or ethical requirements, there are exceptions.

1. Accountability

the Company is responsible for the protection of your personal information under its control
the Company has appointed as the individual (“Chief Privacy Officer”) who is accountable for the Company’s compliance with its Privacy Commitment, Mr. Gary Carmichael, whose contact information is:

Mailing Address: 2 Jane Street, Toronto, Ontario M6S 4W8
Telephone Number: 1-800-465-1270
E-mail Address:

if the Company uses the services of another organization requiring access to your personal information, the Company obtains assurances that the other organization will provide the information with a level of protection equal to that provided by the Company and will not hold, use or disclose the information for any other purpose except as required or permitted by law

2. Identifying Purposes

although the purposes for which the Company collects personal information are generally transparent, the Company makes all reasonable efforts to ensure that you understand these purposes
where the Company collects your personal information from any oral or written request by you for information about any product or service of the Company or any Affiliate or in connection with an order or written agreement with you for supply of a product or service, the Company identifies the purposes of the collection including any intended use or disclosure of the information, at the time of your request or order or in the agreement, unless the purposes are limited to fulfilling your request or order
if you are an employee or applicant for employment, the Company collects personal information about you for the purposes of establishing, managing or…